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Terms & Conditions
Product details, prices and availability are subject to confirmation.
WhatsApp enquiries are currently our primary ordering/contact flow.
Contact Sai Telecom if you have questions about an order, product or these terms.
These Terms & Conditions govern your use of the Sai Telecom website and services.
By accessing our website, creating an account, contacting us through WhatsApp or placing an order when ordering functionality is available, you agree to these Terms.
Sai Telecom operates from Raja Park, Jaipur, Rajasthan, India.
Users may use the website for lawful personal shopping and informational purposes.
Do not:
Sai Telecom aims to provide accurate product names, specifications, images and other information.
Some product information and images may originate from official manufacturer catalogues and may be updated when manufacturers change their product information.
Actual product appearance, colour or packaging may vary slightly because of device displays, manufacturer revisions or photography.
Prices displayed on the website are the current prices available through Sai Telecom at the time they are shown.
Manufacturer MRP may be displayed as a reference or comparison price where applicable.
Prices, offers and discounts may change from time to time. If there is an obvious technical or pricing error, Sai Telecom may correct the error before accepting an order.
For WhatsApp orders, the final selling price will be confirmed with the customer before the order is finalized.
Product availability shown on the website is intended to help customers browse available products but may change due to store inventory, manufacturer availability or simultaneous purchases.
For WhatsApp orders, Sai Telecom will confirm final availability before completing the order.
Sai Telecom currently provides WhatsApp as a primary way to enquire about products and place purchase requests.
Clicking “Buy Now on WhatsApp”, “WhatsApp to Buy” or similar buttons opens WhatsApp and does not by itself constitute acceptance of an order.
An order is considered confirmed only after Sai Telecom confirms product availability, final price and any applicable delivery or pickup details with the customer.
WhatsApp is a third-party service provided by Meta and is governed by its own terms and policies.
If online checkout and payment functionality is enabled in the future, additional payment and order-confirmation steps may apply.
Payments may be processed through third-party payment service providers. Sai Telecom does not intend to directly collect or store sensitive payment credentials such as card CVV or UPI PIN.
Submission of an enquiry, cart, purchase request or payment initiation does not necessarily mean that Sai Telecom has accepted the order.
Sai Telecom may decline or cancel an order before final confirmation where a product is unavailable, pricing is clearly incorrect, payment cannot be verified, delivery cannot be completed or the transaction appears fraudulent.
Once an order or payment is confirmed, cancellation and refund rules follow the applicable Cancellation & Refund Policy.
Delivery availability, charges and estimated timelines may vary depending on destination, product and delivery provider.
Delivery estimates are estimates and may be affected by circumstances outside Sai Telecom's reasonable control.
Store pickup may be offered where available.
For more detail, see our Shipping Policy.
Cancellation, return and refund eligibility is governed by Sai Telecom's Cancellation & Refund Policy.
Certain products may have different return or replacement conditions depending on product type, condition, manufacturer policy or applicable law.
Products may be covered by the applicable manufacturer warranty or other warranty explicitly communicated at the time of purchase.
Warranty service, eligibility and exclusions may be subject to the manufacturer's terms and authorized service procedures.
Customers are responsible for providing accurate account and contact information.
Users should keep login credentials confidential.
Customer information is handled according to our Privacy Policy.
The Sai Telecom name, logo, website design and original website content may not be copied or used without permission.
Brand names, trademarks and manufacturer product assets belong to their respective owners.
Our website may link to or integrate with third-party services such as:
Third-party services have their own terms and policies.
To the extent permitted by applicable law, Sai Telecom is not responsible for indirect or consequential losses arising from events outside its reasonable control or from misuse of the website.
Nothing in these Terms is intended to exclude rights or liabilities that cannot legally be excluded under applicable law.
These Terms are governed by the laws of India.
Subject to applicable consumer-protection and other mandatory legal rights, disputes relating to these Terms or Sai Telecom services will be subject to the appropriate courts in Jaipur, Rajasthan.
Sai Telecom may update these Terms as its website, services or legal requirements change.
The latest version will be published on this page together with the updated effective date.
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