Your privacy matters to us.Here's how Sai Telecom handles your information.

This Privacy Policy explains how Sai Telecom collects, uses, stores and protects personal information when you visit our website, create an account, contact us, use our WhatsApp ordering options or otherwise interact with our services.

Sai Telecom operates from Raja Park, Jaipur, Rajasthan, India.

Information you provide

• name
• mobile number
• email address
• delivery/billing address when applicable
• account/login information
• enquiries and support messages
• wishlist/cart information associated with an account
• order information when online ordering is enabled

Information collected automatically

• IP address
• browser/device type
• pages visited
• request/log information
• basic technical information required for security, diagnostics and website operation

When you choose “Buy on WhatsApp”, “WhatsApp Us” or another WhatsApp contact option, you are redirected to WhatsApp to communicate with Sai Telecom.

Information shared through WhatsApp is also subject to WhatsApp/Meta's own privacy practices. Sai Telecom uses information received through these conversations to respond to enquiries, confirm product availability, assist with purchases and provide customer support.

Sai Telecom does not control WhatsApp's privacy practices.

• respond to product enquiries
• provide customer support
• maintain accounts, carts and wishlists
• process and fulfil orders when ordering is enabled
• communicate about orders/service requests
• prevent fraud, abuse and unauthorized activity
• maintain website security
• troubleshoot technical problems
• improve website experience and services
• comply with applicable legal obligations

When online payment functionality is enabled, payments may be processed through third-party payment gateways.

Sai Telecom does not intend to directly store sensitive card details, CVV, UPI PIN or similar payment credentials. Such information is handled by the applicable payment service provider according to its own terms and privacy practices.

We may share personal information only where necessary with service providers such as:

• payment processors when payments are enabled
• delivery/logistics providers
• hosting/infrastructure providers
• communication/support providers
• professional/legal authorities when required by law

Sai Telecom does not sell personal information for advertising purposes.

We use reasonable technical and organizational measures to protect personal information, including access controls, secure connections and restricted access to sensitive systems.

However, no internet-based system can guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including customer service, order records, legal obligations, fraud prevention and dispute resolution.

Our website uses cookies and similar browser technologies that are necessary for core functionality, including:

• authentication and session cookies when you sign in
• security and session management required for accounts
• browser session storage used to maintain cart and wishlist behaviour during your visit

We do not currently use Google Analytics, Meta Pixel or advertising tracking cookies on this website.

Our website may link to or integrate with third-party services such as:

• WhatsApp
• social platforms
• payment providers when enabled
• manufacturer or external services where applicable

Their privacy practices are governed by their own policies.

You may contact Sai Telecom if you wish to request access to, correction of, or deletion of personal information associated with you, subject to applicable legal and record-keeping requirements.

Email: lokeshgyanani@gmail.com
Phone: +91 96603 30510

Sai Telecom's services are intended for general retail customers and are not specifically directed at children. If you believe personal information relating to a child has been provided to us inappropriately, please contact us.

We may update this Privacy Policy as our services, technology or legal requirements change. The latest version will always be published on this page with the updated effective date.